Privacy & Data Protection

77cb Privacy Policy — Your information is completely secure

At 77cb, every piece of information you share with us is a trust we take seriously. Learn how your data is collected, used, and kept safe.

Last Updated: January 2026 Available in Bengali SSL secured
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Data Protection Assured
Every piece of your information is protected with 256-bit SSL encryption
Encrypted Audited

Our Data Protection Commitment

Measures we have taken to protect your information at 77cb

SSL encryption

All your data is protected with 256-bit SSL encryption. No third party can intercept your data in transit.

Data Privacy

Your personal information is never sold or shared with any third party. It is used solely to improve your experience.

KYC protection

Documents submitted during identity verification are stored with the highest level of security and used solely for the verification process.

Secure Servers

Our servers are hosted in internationally certified data centers with 24/7 security monitoring.

Regular Audits

Our data protection measures are regularly reviewed by independent auditors to ensure the highest standards are maintained.

Your control

You can view, correct, or delete your information at any time. Your data belongs to you.

1 Introduction

77cb (referred to hereinafter as "we", "us", or "the Platform") takes your privacy very seriously. This Privacy Policy explains what information we collect when you use the 77cb website and mobile app, how we use that information, and how we keep it safe.

By creating an account or using our services, you are deemed to have accepted the terms of this Privacy Policy. If you do not agree with this policy, please refrain from using 77cb's services.

Important: This Privacy Policy is provided in Bengali for your convenience. The English version shall be considered the definitive legal document in all matters.

We comply with international data protection regulations and follow the guidelines of our licensing authority. 77cb's Privacy Policy may be updated from time to time, and you will be notified of any changes.

2 What information we collect

77cb collects various types of information from different sources. This information is used to provide you with the best possible service.

2.1 Information Provided Directly

Information you provide directly during registration and account use:

  • Full name and date of birth
  • Email address and mobile number
  • Residential Address
  • Payment method details (bKash/Nagad/Rocket number)
  • Identity verification documents (NID, Passport)
  • Profile picture (optional)

2.2 Automatically Collected Information

Information collected automatically when you use our platform:

  • IP address and device information
  • Browser Type & Operating System
  • Login Time & Session Information
  • Gaming history and transaction records
  • Cookie & Tracking Data
  • App usage statistics

Transparency: We collect only the information necessary to provide our services and meet our legal obligations. Collecting excessive or unnecessary data is against our policy.

2.3 Data Types & Purposes

Data Type Purpose of Collection Retention Period
Registration Information Account creation and management For the duration the account remains active
Payment Information Transaction Processing & Verification 5 Years (legal requirement)
KYC documents Identity Verification & Fraud Prevention 7 Years (regulatory requirement)
Gaming Records Dispute Resolution & Analytics 3 Years
Cookie Data User Experience Improvement End of session or 30 days

3 How we use your information

77cb uses the collected data for the purposes listed below. We never sell your information to third parties for commercial purposes.

  • Service Delivery: Ensuring account management, transaction processing, and gaming services
  • Security: Fraud detection, anti-money laundering, and account security
  • Contact: Important updates, promotional offers, and customer support
  • Legal obligations: Meeting regulatory requirements and maintaining legal records
  • Development: Analyzing platform performance and improving service quality
  • Personalization: Delivering a customized experience based on your preferences
  • Responsible Gaming: Identifying unusual gaming patterns and providing appropriate support

Important: 77cb will never ask for your full password, OTP, or complete payment details via email or phone. If you receive any such communication, treat it as a phishing attempt.

4 Data Sharing & Disclosure

77cb does not sell your personal information to third parties. However, data may be shared in the following limited circumstances:

4.1 Trusted Service Providers

Limited data may be shared with our contracted partners for payment processing, technology services, and fraud prevention. All such partners are held to the same privacy standards.

4.2 Legal Obligations

We may be required to disclose information in response to a court order, a lawful request from a government authority, or as part of a legal process. In such cases, we provide only the minimum information required.

4.3 Business Changes

In the event of a merger, acquisition, or corporate restructuring, user data may be transferred to the new entity. However, the new entity will be required to uphold the same privacy standards, and users will be notified in advance.

Assurance: 77cb never sells or shares your personal information with advertisers or third-party marketers.

6 Data Security Measures

77cb uses industry-leading technology and practices to protect your data. Our security infrastructure is regularly updated and tested.

  • 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted
  • Two-Factor Authentication (2FA): Add an extra layer of security to your account
  • Firewall Protection: Prevention of unauthorized access and cyberattacks
  • Data Masking: Sensitive information is partially masked
  • Regular Backups: Secure backups maintained to prevent data loss
  • Access control: Only authorized personnel may access specific data
  • Penetration Testing: Conducting regular cybersecurity assessments

Security Breach: In the event of a data breach, we will notify the relevant authorities within 72 hours and inform affected users without delay.

7 Your rights

As a 77cb user, you have the following rights over your personal information. To exercise these rights, please contact our customer support.

Right to Access

You may request to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

In certain circumstances, you may request the deletion of your data.

Right to Restrict Processing

You may request that we restrict the processing of your data for specific purposes.

Data Portability

You may request a download of your data in a structured format.

Consent Withdrawal

You may withdraw your consent to marketing communications at any time.

Response Time: We are required to respond to any request to exercise your rights within 30 days. In complex cases, this may be extended by a further 60 days, but you will be informed accordingly.

8 Data Retention Period

77cb retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.

  • Active Account: All data is retained for as long as the account remains active
  • Closed Account: Payment records are retained for a minimum of 5 years after account closure
  • KYC documents: Retained for up to 7 years in accordance with regulatory requirements
  • Customer Support Records: 3 years from last contact
  • Cookie Data: Session cookies expire when the browser is closed; persistent cookies last up to 30 days

Once the retention period expires, data is securely deleted or anonymized so that you can no longer be identified.

9 Protection of minors

77cb is strictly not intended for minors. Our services are available to users aged 18 and above only. We do not knowingly collect information from anyone under the age of 18.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete all collected data.

A note to parents: If you believe your child or any minor has registered on 77cb, please contact our customer support immediately.

10 Policy Changes

77cb may update this Privacy Policy from time to time. When changes are made, we will notify you through the following methods:

  • A notification will be sent to your registered email address
  • A pop-up notice will be displayed upon logging into the platform
  • The "Last Updated" date at the top of this page will be revised accordingly

Continued use of the platform after any changes constitutes your acceptance of the updated Privacy Policy. For significant changes, we will seek your explicit consent.

11 Contact

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

Email support
Typically responds within 24 hours
Live Chat
24/7 Support Available
For immediate assistance

DPO Contact: For serious data protection matters, please contact our Data Protection Officer directly by emailing [email protected].

Privacy Related Questions

Answers to common questions about your data privacy

No, 77cb never sells your personal data. Limited information may be shared with trusted partners solely for service delivery and legal compliance purposes, and those partners are bound by the same privacy standards.

Your KYC documents are stored on servers secured with 256-bit encryption. Only authorized personnel may access them for verification purposes. Once verification is complete, the original documents are no longer required.

Yes, you may request deletion of your data. However, certain information (such as transaction records) must be retained for a specified period due to legal and regulatory obligations. Please contact customer support to submit a request.

Absolutely. You can opt out of marketing communications by clicking the "Unsubscribe" link at the bottom of any marketing email, or by contacting customer support. Please note that essential account-related emails cannot be disabled.

Contact 77cb customer support immediately. We will promptly suspend your account and launch an investigation. You should also change the passwords for your email and payment accounts, and enable 2FA.
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